Employee Surveys
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Employee Exit Surveys: Benefits, Approaches, and Sample Questions
Posted at: 9/1/2020 2:08 PM
What are employee exit surveys? Well, employee exit surveys are not the same as a typical exit survey. An exit survey typically refers to intercept interviews being conducted as customers leave a store. If you were looking for information on intercept exit surveys, check out our ultimate guide to exit surveys. Employee exit surveys refer to gathering information from those who voluntarily choose to leave their position for one at another company. Turnover can be a significant pain point. Emp
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10 Benefits of Employee Surveys | National Company
Posted at: 8/31/2020 1:12 PM
Employee surveys are one of the most valuable yet underutilized market research tools on the market. These surveys can be conducted through a variety of methodologies from online surveys to traditional paper surveys. Even phone surveys if you want a third-party to reach out with a personal touch. No matter what methodology you choose, initiating an employee survey at your organization is a step in the right direction to understanding your employee needs. "Don't forget about the most important
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What is an Employee Net Promoter Score (eNPS)?
Posted at: 8/20/2020 1:02 PM
Market researchers talk about net promoter scores (NPS) a lot, but what is eNPS? eNPS stands for employee net promoter score. The difference between NPS and eNPS is the survey audience. NPS typically measures results from customers or members, while eNPS measures results and company ratings from employees. Our employee survey company shares how to measure and use eNPS in this short video. Prefer to read? Our employee engagement research firm explains what eNPS is, how to measure it, and how
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Employee Spot Surveys: Definition, Benefits, & Sample Questions
Posted at: 7/28/2020 12:30 PM
Your company's health is more important than ever. Employee spot surveys make it simple to assess and address the overall sentiment and satisfaction of team members in your organization. Surveys of any type have proven useful throughout the past century. When you take the results of a survey and readjust your processes, it becomes possible to improve the employee satisfaction of your company. Even better, a positive work environment can lead to stellar customer service and higher revenue level
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What is the Best Approach to Conducting Employee Surveys? | Market Research Company
Posted at: 7/24/2020 5:03 PM
When it comes to employee engagement and satisfaction, every company has a different approach to measuring this type of sentiment. With that being said, there are many ways to gauge one's job satisfaction, especially in the form of a survey. These types of surveys include online surveys, phone surveys, mail surveys, and even in-person interviews to better understand each employee. However, choosing the right kind of survey for your company’s needs is dependent on a few factors. We’re not going
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Using a Third Party for Employee Surveys: Understanding the Cost, Benefits, & Process
Posted at: 7/14/2020 12:45 PM
Considering using a third-party expert for your employee survey project? You have come to the right place. This article offers a ton of insights and tips to help guide you down the path of pursuing an employee survey in-house versus using an outside firm. It includes all of the benefits and potential pitfalls of your choice. The good news is you’re here! This means you already find value in or understand the need to conduct employee survey research. Happy employees = happy customers 🎉 If
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Employee Pulse Surveys: Definition, Benefits, and Process
Posted at: 5/19/2020 12:30 PM
Customers typically get all the love and attention when it comes to market research, but there is another group of people that have valuable feedback, too. They exchange emails with you every day, greet you by the coffee maker, and are just as important to the success of your business. Sound familiar? Conducting formal research with your employees is something to seriously consider practicing if your organization is not already. An assumption that everything is going well with your employees
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How to Choose an Employee Engagement Survey Vendor: 4 Things to Look For
Posted at: 3/4/2020 1:30 PM
Strong employee engagement is key to creating a workplace culture that facilitates high productivity and quality services or products. However, because employee engagement or satisfaction is often difficult to measure, this makes employee surveys particularly of value, but only when administered correctly. It is crucial to look for key characteristics when choosing an employee survey vendor. You'll want a vendor that helps with survey development, administration, analyzation, recommendations, a
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How to Measure Employee Experience (EX)
Posted at: 1/14/2020 1:30 PM
Want to learn how to measure employee experience at your organization? The process starts by understanding why measuring employee experience is important. From here, organizations measure what defines each employees’ experience and better understand levels of satisfaction throughout the organization. After the data has been gathered, the crucial second step in employee experience research is to find ways to enhance employee feedback and measure the return on investment (ROI). Our employee exp
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How Can I Increase Employee Retention? | Reducing Staff Turnover with Surveys
Posted at: 12/9/2019 5:05 PM
The average person will spend a third of their life at work. Spending that much time doing anything will certainly have an impact on an individual’s level of happiness, which is why it is incredibly important to truly love your job. For many, this means finding their best-fit employer. In other words, it’s not just what you are doing, but who you are doing it for. Employee satisfaction is often reflected by a company’s retention rate. When employees love their jobs and their employer, they te
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Budgeting for Employee Engagement in 2020 | Employee Survey Company
Posted at: 11/12/2019 5:07 PM
With 2019 coming to an end (gasp), consider ways to set your organization up for success in 2020. Using data is a great way to drive new initiatives for your organization, especially when it comes to employee engagement and satisfaction. Some organizations think they know exactly how employees feel and what needs to be done to increase satisfaction and engagement. Unfortunately, these assumptions are usually off-base. Alternatively, some organizations feel apprehensive about gathering feedback
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Why Every Successful Company Uses Employee Surveys
Posted at: 9/20/2019 6:59 PM
The employee survey process is really simple. In fact, the whole process can be completed in as quickly as 2 to 3 weeks with the assistance of a market research company and if the organization is able to move quickly. Steps include holding a kickoff meeting with leaders, designing the employee survey, sending a pre-notification email about the survey to employees, sending the survey to employees, analyzing the results, and debriefing on the results. Here's more on the employee survey process.
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