Our market research company keeps the pulse on the latest and greatest in the industry so you don't have to. We don't just talk market research, we live it, we write about it, and we share it. Our fingers hurt because of it. Often. Learn more about market research basics, tricks, trends, and ideas. Grab a fresh coffee, there is so much here, you'll need it.
Market Research Company Blog
Conducting Stadium Experience Surveys: What Do Fans Really Want?
Posted at: 3/18/2023 12:30 PM
There are many factors that contribute to a spectacular stadium experience. Good food, comfortable seating, clean bathrooms, and available parking to name a few. For fans, it's more than just the sport they are watching or the music act they are seeing that impacts their experience. Stadium experience surveys are an excellent tool to truly understand what specific factors drive attendance to a venue outside of the entertainment act. They can also provide insight into areas of satisfaction,
How to Conduct Employee Pulse Surveys [+ Example Questions]
Posted at: 3/17/2023 12:30 PM
Conducting employee pulse surveys is something to seriously consider practicing if your organization is not already. Assuming that everything is going well with your employees will jeopardize your business’ growth. And without surveying employees, how can you expect to develop a complete understanding of your business? What’s more, how can you understand your staff better to increase engagement? You can't! In this blog post, we’ll answer the following questions: What is an employee pulse?
9 Retail Market Research Options for Increased Sales
Posted at: 3/16/2023 12:30 PM
It’s no secret that retail is a crowded and competitive industry. As a result, consumers are presented with a large array of options, allowing customers to choose where they want to spend their money. For this reason, it is crucial brands explore retail market research options to learn about target shoppers - their preferences, habits, behaviors, relationship with competitors, and more. By surveying or speaking with consumers, your retail store (whether it be online, in-person, or hybrid) w
Measuring Brand Equity in 5 Steps (With Examples)
Posted at: 3/15/2023 12:30 PM
It’s obvious that customers tend to buy a product or service they recognize and trust. So, ask yourself: Is your brand the first that comes to mind with consumers? By measuring brand equity, your organization can rely on data-driven insights to improve awareness, perception, and usage. And with, 77% of B2C consumers making purchasing decisions based solely on the brand name, you can’t afford not to. In this blog, we’ll discuss the importance of measuring brand equity, key metrics to focus
Using a Third Party for Employee Surveys: Costs, Benefits, & Process
Posted at: 3/14/2023 12:30 PM
Considering using a third-party employee survey company? This article guides you down the path of conducting an employee survey with an outside firm or in-house. The good news is you’re here! This means you already find value in or understand the need to conduct employee surveys. Remember, happy employees = happy customers 🎉 Your next choice is deciding between hiring an employee survey company or conducting the staff survey in-house. This article answers everything you need to know fro
What is a Good Net Promoter Score (NPS)?
Posted at: 3/13/2023 12:30 PM
The value of calculating your organization's net promoter score is important to measuring, benchmarking, and improving customer satisfaction. Though, creating strategies to improve customer retention can only happen if you have a better idea of what a good net promoter score is. While we dive more into how to know if your NPS is good, average, or bad below, I'll start by saying this: average net promoter scores vary based on industry and business type. Keep reading as we explore this custom
Healthcare Net Promoter Score: Definition, Formula, & Benchmarks
Posted at: 3/13/2023 12:30 PM
Has a friend ever recommended a new doctor or healthcare provider? If so, you’re like the majority of people who strongly value first-hand healthcare recommendations. Up to 80% of patients take other patient experiences and recommendations seriously. After all, aren't you more likely to visit a doctor from a glowing, first-hand recommendation? Whether people will recommend your healthcare facility is important when evaluating your strengths and weaknesses. Thankfully, these insights are e
Conducting a Competitor Analysis [2023 Ultimate Guide]
Posted at: 3/12/2023 12:30 PM
Competitors. Everyone has them - and whether you’d like to believe it or not, they are ready to steal your prospects and customers. How can you beat them to the punch? By conducting a competitor analysis. In this ultimate guide, our competitive analysis company will walk you through the basics of this methodology, the components of a competitor assessment, why your business should conduct one, and more. Article Contents 📝 Navigate to a section that is of most interest to you or keep scrol
Market Research for Startups [2023 Ultimate Guide]
Posted at: 3/10/2023 1:30 PM
Do you have a great business or product idea? Are you entertaining the idea of launching a startup? Perhaps there is no more exciting time than the spot you are in right now. How do I know? I’ve been there. My startup idea just happened to be a market research firm, so I am very excited to share my expertise on both of these topics. Startup market research can answer the common questions racing through your mind. Combatting the excitement and potential of your startup idea are likely some s
What is Mobile Ethnography? [Definition, Examples & Benefits]
Posted at: 3/9/2023 1:30 PM
In the market research industry, mobile ethnography provides valuable insights and can have several key advantages over other types of market research methodologies. The flexibility of mobile market research approaches combined with the above benefits creates a strong return on investment. Our market research company details more about what mobile ethnography is, the benefits of using it, and example studies. Interested in conducting a mobile ethnography study? We can help with that too. Co
What is Regression Analysis & How Is It Used?
Posted at: 3/8/2023 1:30 PM
Regression analysis helps organizations make sense of priority areas and what factors have the most impact and influence on their customer relationships. It allows researchers and brands to read between the lines of the survey data. This article will help you understand the definition of regression analysis, how it is commonly used, and the benefits of using regression research. Interested in using regression analysis? Drive Research can help with that too. Reach our market research company
What is a Pilot Study? [+ Benefits, Examples, & Process]
Posted at: 3/6/2023 1:30 PM
A pilot study sets the stage for a long-term successful market research project. Walk before you run. Don't bite off more than you can chew. Start small. You've heard them all and a pilot market research study employs the same approach. In this post, we'll cover everything you need to know about pilot surveys – their importance, examples, and steps to completing a successful study. Interested in conducting a pilot study? Get a quote from Drive Research. Contact our market research compan