Market Research Company Blog

Our market research company keeps the pulse on the latest and greatest in the industry so you don't have to. We don't just talk market research, we live it, we write about it, and we share it. Our fingers hurt because of it. Often. Learn more about market research basics, tricks, trends, and ideas. Grab a fresh coffee, there is so much here, you'll need it.

  • Blog: Benefits of  Pre-Qualifying Market Research Participants

    6 Benefits of Pre-Qualifying Market Research Participants

    Pre-qualifying is a market research recruitment method that has many advantages. From better informed, more engaged, and higher-quality participants to cost-effectiveness. What more could you want from a qualitative recruiting study? Our market research company discusses the benefits of pre-qualifying participants with a recruitment screener survey in this blog post. Benefit #1: Pre-Qualified Participants are More Informed About the Study If you’ve played the game of telephone, you know

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  • Blog: How to Conduct a Voice of Customer (VoC) Survey as a Manufacturing Company

    How to Conduct a Voice of Customer (VoC) Survey as a Manufacturing Company

    Conducting a Voice of Customer (VoC) research as a manufacturing company is a great initiative. The results from a VoC survey help organizations to increase customer satisfaction and retention. Just because customers are not vocal with their complaints does not mean they don’t have any. For context, only 1 out of 26 customers are likely to share their complaints with businesses (CXM). What happens with the other 25? They simply take their business to a competitor without fair warning. As a re

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  • what is the roi on market research drive research

    What is the ROI on Market Research? The Answer is a Tricky One

    Return on investment or ROI. It is a ratio all of us in business and marketing seek but rarely take the time to calculate. Are you trying to determine the ROI of market research? It is hard, if not impossible to calculate. Here are 5 ways of how ROI is produced by using market research. Why Calculating the ROI on Market Research is Challenging When it comes to ROI in market research, it's not as easy to calculate as it is in other marketing arenas. For example, take paid search, SEM, or

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  • website user experience interviews

    The What, How, and Why of Website User Experience (UX) Interviews

    User experience (UX) is one of those trendy terms that's grown a lot in popularity in recent years. This trajectory is to no one's surprise as more and more experiences are had online than ever before. Combined with desktops, laptops, tablets, and smartphones, the digital world is at everyone's fingertips for the better part of 24 hours a day and 7 days a week. As a result, website user experience interviews now play a critical role in determining how your website, mobile apps, and digital ex

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  • voc questions market research tips

    The Best Voice of Customer (VoC) Questions

    Your Voice of Customer (VoC) program and outcomes are only as good as the instrument and questions you ask in your survey. Wouldn't we all love to ask our customers 100 questions? Unfortunately, they do not have the time, and most aren't willing to spend more than about 3 to 5 minutes answering a survey. Therefore, it is crucial to make sure the 15 questions you choose to ask are the right ones. The questions you choose depend on a number of factors: Your line of business Whether you are

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  • Blog: How to Use Social Media to Recruit Research Participants

    [Ultimate Guide] How to Use Social Media to Find Research Participants

    Finding research participants can be the most frustrating and resource-intensive part of conducting qualitative market research. Our market research company typically uses one of three methods for our clients: Our in-house online research panel Social media such as Facebook Advertising A combination of both Let’s be honest. Using social media to find research participants is not the first sampling method research firms think to utilize. Ugh. Dinosaurs. However, from our experience, there a

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  • 3 CPG Market Research Options for Excellent Consumer Insights

    6 CPG Market Research Options for Excellent Consumer Insights

    With a plethora of products to choose from on a shelf or website, it is key to understand how consumers will make their decision. This is where consumer packaged goods (CPG) market research makes all the difference. From what colors are most attractive to what type of sales are most enticing to buyers, market research provides CPG brands with valuable insights that set products apart from competitors. In this blog post, Drive Research will discuss 6 types of CPG market research. These method

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  • Blog: Revenge Spending: 7 Statistics That Prove Changing Shopping Trends Among Consumers

    Revenge Spending: 7 Statistics That Prove Changing Shopping Trends Among Consumers

    With most state guidelines lifting mask mandates and COVID-19 restrictions, consumers are eager to get back to life before the pandemic. This of course includes shopping. Many Americans spent quarantine saving more money than ever before. However, now that quarantine is over many are choosing to use that money for something other than loungewear. Recently, the term “revenge spending” has been coined to define shoppers using money to make up for the lost time. Is revenge shopping real? Our m

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  • Blog: 3 Market Research Trends to Watch in 2021

    3 Market Research Trends to Watch in 2021

    2020 certainly brought a new set of challenges with a global pandemic, lockdowns, and restrictions. As a result, humans became more virtual than ever before. As a result, market research companies like Drive Research have continued to embrace technology as in-person methodologies were put on pause. In this blog post, we will discuss new and upcoming market research trends in 2021! Still nervous about conducting in-person market research? Get inspired with 4 Market Research Methodologies to Co

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  • Healthcare Mystery Shopping: Improving Patient Experience (PX)

    Healthcare Mystery Shopping: Improving Patient Experience (PX)

    As a healthcare facility, you open your doors to many new faces. Whether you are currently working for a hospital, surgical center, doctor’s office, or urgent care clinic, providing a safe and healthy patient experience (PX) is likely your top priority. Market research for medical organizations helps keep the pulse on all types of healthcare facilities. It provides high-quality data and actionable feedback to empower strategic decision making. In a highly competitive space, healthcare market re

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  • Blog:

    Brand Awareness Trackers: How to Measure Brand Recognition Over Time

    This blog post covers what brand awareness trackers are, what the objectives and approach might be, and the results you can expect to receive. Pop quiz! Do you know what percent of your target audience is aware of your brand, products, or services? It's okay, not many people do. After all, this metric can look like a stock’s value on Wall Street that constantly rises and falls for most brands. However, it’s still critical to measure the awareness of your brand- especially at regular interva

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  • benefits-market-research-04042018

    What are the Benefits of Market Research?

    What are the benefits of market research? There are plenty. What are the benefits of market research? There are plenty. The advantages of conducting market research typically center around the strategic, marketing, and operational needs of a business. Learn more. The advantages of conducting marketing research center around 3 key areas: Strategic benefits Marketing benefits Operational benefits Market research is typically used to address at least one of and sometimes all three of these outc

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