Market Research Glossary
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What is the Best Market Research Methodology?
Posted at: 2/14/2018 7:17 PM
The best methodology in market research is in the eye of the beholder. Each unique method has pros and cons. What is a benefit to one methodology might cause a drawback to another. Choosing the best market research methodology is a bit of a science. Understanding project objectives, outcomes, and needs help drive direction on which path to choose. Choose the right path. Use a market research firm to help you decide on which methodology best addresses your project objectives. Here are 3 unique
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What Makes a Great Research Interviewer?
Posted at: 2/9/2018 6:32 PM
So you are curious about in-depth interviews (IDIs) and wondering what makes a great research interviewer? Drive Research to the rescue! IDIs are a type of qualitative market research used to explore new topics or ideas. For example, a company may decide to conduct IDIs if they were in the planning stages for developing a new product. We like to think of qualitative research as a tool to explore, while quantitative research is used to measure. An awesome research interviewer has a greater tale
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What is CPI in Market Research? | Glossary
Posted at: 10/6/2017 5:53 PM
When you work with an online panel vendor you will undoubtedly be quoted a CPI. When you saw this acronym first come by your inbox you probably had no idea what it meant. Sound about right? You may have seen CPC (cost per complete), LOI (length of interview), or one of these 20 market research acronyms you need to know but CPI? In this market research glossary post you'll learn about CPI, what it means, how it impacts your market research survey, and how the cost changes. CPI is one of the mos
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20 Market Research Terms You Need to Know | CX Company Upstate NY
Posted at: 9/9/2017 1:57 PM
So many terms. If you work in market research long enough you'll come across hundreds of terms and industry acronyms. We won't cover all of them in this blog post today, but we'll cover 20 of the major or more common ones. As a customer experience (CX) company in Upstate, NY we use these terms on a daily basis with our clients. We'll help you decipher the market research code on several terms. 1. VoC VoC stands for Voice of Customer (VoC). VoC is a type of market research that focuses on
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What is an Accompanied Shopping Trip (AST)? | Market Research 101
Posted at: 7/27/2017 6:03 PM
Think market research and data is boring? Clearly you haven't heard about Accompanied Shopping Trips (ASTs) and shop-alongs. Not all methodologies involve sitting behind a laptop drafting an online survey or standing in front of a group of 10 people while your clients watch behind a one-way mirror. Several other beneficial in the moment methodologies exist to collect feedback in a consumer's natural environment. In the case of AST, that natural environment just happens to be in a retail setting
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What is Order Bias? | Market Research Consultant
Posted at: 6/1/2017 8:48 PM
When it comes to bias in market research, it's hard to keep track of the number of variables and influencers which could impact your results positively or negatively. Bias wears many faces. It's everywhere. Bias finds it way into every step of the market research process. As a market research consultant you need to identify and neutralize bias as much as possible. Identifying bias is something that you learn and getting better with over time. As your years in market research go by, identifying
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What is Paradata in Market Research?
Posted at: 5/30/2017 8:44 PM
In a market research survey, not all data is derived from the respondent. Several other data points can prove extremely useful and valuable come analysis time beyond the primary feedback received directly from survey respondents. This additional data can be reviewed and analyzed much like customer feedback. When combined with customer feedback it adds significant value to your market research analysis and reporting. What is paradata in market research? What is Paradata? Paradata is data c
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What is Laddering? | Market Research Company Albany, NY
Posted at: 5/27/2017 8:30 PM
When customers are asked why they use a product, service, or company they almost always immediately jump to a feature. "I bought these sneakers because they are colorful." "I bought this office chair because it matched our decor and it was inexpensive." "I bought that cereal because I like the taste." However, the idea behind and core benefit of qualitative market research is the ability to ask why and dig deeper with individuals. The classic features versus benefits argument is something that
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What is Validation in Market Research? | Voice of Customer (VoC) Rochester
Posted at: 5/24/2017 2:07 PM
As the days of one-way passive market research communication through online surveys and mobile surveys have become the norm, data quality has come under the microscope. Since Voice of Customer (VoC) firms in Rochester like Drive Research are at the mercy of what is typed by a respondent, additional time must be taken to ensure data quality on the back-end. This one-way communication where a respondent fills out an online survey without any human-to-human interaction leaves the window open for sp
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Market Research Glossary | Market Research Buffalo NY
Posted at: 4/5/2017 8:18 PM
The market research industry is never short of acronyms and terms. Some are more easy to define than others. However, for small business who may not have much experience in the field, the types of market research studies and methodologies available to them can easily become overwhelming. With the small business in mind and those who may not have the depth and breadth of experience in market research, we decided to create a short glossary. The questions below are almost a FAQ of some key industr
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What is a Research Panel? | Market Research Company Albany, NY
Posted at: 3/15/2017 7:18 PM
Market research panels are growing in popularity among all organizations. As a market research company serving Albany and Upstate New York, Drive Research has worked with a number of organizations to help them build their in-house research panels. Requests to build a research panel have grown tremendously in the past 5 years. We all know there is a lot of market research and survey noise in the industry. Consumers are being asked left and right to complete surveys from everything from hamburger
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Market Research FAQs | Market Research Company Buffalo NY
Posted at: 3/9/2017 8:01 PM
Market research is all about questions. So it may come as no surprise several questions exist about the market research process as well. How does it work? How is a methodology chosen? How do I get started? We help clients who are new to market research answer these questions on a daily basis. We decided to tackle a few of the more common market research FAQs in this post. This is a compilation of the most beneficial and most frequently asked questions by clients and potential clients. You have