Home/Resources/Blog Posts/Building a B2B Go-To-Market Research Strategy
FacebookLinkedInTwitterPinterestEmail
Blog Posts

Building a B2B Go-To-Market Research Strategy

Stock market graph - drive research

Launching a new product or entering a new market in the B2B world can be a high-stakes endeavor. While it’s important to start with a great product or service, it’s often not enough to guarantee success.

An organization can have the most interesting or useful product, but if they don’t know who to sell it to, how to price it, or what messages will resonate with buyers, the efforts may fall flat. 

This is where a B2B go-to-market (GTM) research strategy can be a game changer.

Market research helps organizations turn their products into solutions that a target audience is willing to buy. By dedicating a small portion of a product launch budget to research, an organization can make data-driven decisions and prevent costly mistakes.

Ready to pressure-test pricing and value props with your audience?

What is a Go-To-Market Research Strategy in B2B?

A go-to-market (GTM) strategy is a plan that outlines the key steps an organization must take to bring their new product or service into the market. The research portion of the strategy serves as the foundation for the plan and will ultimately inform all aspects of the launch.

The B2B go-to-market research strategy is the data-driven process that will help businesses answer questions critical to their success, such as:

  • Who is the target audience for this product?
  • How do we reach our target audience?
  • What messages are most compelling for the target audience?
  • What value does our product or service offer?
  • How should we price our product to reflect the value it offers?
  • What barriers will we face from buyers?

Addressing these questions through research will provide insights into each step of the product launch, from early development to marketing. 


Main Things To Look For in B2B Go-To-Market

Research for the launch should focus on a variety of areas that directly impact the effectiveness of the go-to-market strategy:

Pricing

Pricing in the B2B world can be incredibly complicated and vary greatly from industry to industry, and buyer to buyer. While one buyer may value something at $500, another may value it at $5,000.

With this in mind, the research should focus on:

  • Value-Based Pricing: How much value does your solution provide to buyers? How much time does it save them? How much does it increase revenue or reduce costs? Research should assess the value provided by the offering.
  • Competitive Analysis: Do any similar products exist on the market? What are they currently priced at? Competitive insights help you understand the market you’re entering and position yourself competitively.
  • Willingness to Pay: How much is your target market willing to pay? Research should focus on understanding the price sensitivity of key audiences. 

Market Segmentation

B2B GTM research should be used to help organizations both find their target audience and create more granular segments of interested buyers, as opposed to broadly targeting an entire industry.

  • Segmentation: What are the characteristics of businesses interested in the offering (i.e., industry, size, revenue, location)? What are the behaviors and needs of the target audience (pain points, goals, buying behaviors)? Understanding these nuances and finding different ways to group interested buyers will pay dividends when it comes to establishing a marketing and sales strategy. 
  • Ideal Customer Profile (ICP): Ultimately, this research helps you define the ideal company for your solution and create a clear ICP.

Recommended Reading: How to Segment Your B2B Customers

Product Positioning

Understanding how to correctly position your offering is also critical. Conducting interviews or surveys with your target can provide clear directions on the type of positioning that will resonate most.

  • Value Proposition: Identify with potential buyers the value provided by your offering, and use those insights to develop a clear and concise statement that explains the offering, who it benefits, and why it’s unique
  • Competitive Landscape: Utilize competitive analysis research to understand where you stand relative to competitors. Developing a perceptual map of your product/service versus competitors can be a powerful tool for understanding how you might be viewed in the market.
  • Differentiating Factors: Use the research to identify which features and benefits set you apart in the eyes of your target audience. Concept tests in your research can provide direct feedback on what makes you different.

Branding + Messaging

Branding and messages ultimately give a voice to your GTM strategy. Research and insights should define how you communicate with your audience.

  • Brand Persona: Use the research to identify the personality, traits, and characteristics of your brand, focusing on what will resonate most. For example, are you viewed as a trusted expert, a disruptor, or a reliable partner? 
  • Message Testing: Use research to validate and refine marketing messages prior to launching your product. Using the right language and hitting all of the right points can make all the difference when it comes to how the offering is received among target buyers.

How To Create Your Own Go-To-Market B2B Strategy

Building a GTM strategy is a step-by-step process. Here’s how to approach it effectively:

1. Set Your Goals

When setting goals, it’s important to think about where you want to end up with the product/service you’re launching. You also want to establish what success looks like (i.e., % market share, hitting revenue targets, having a low customer acquisition cost, etc.). Establishing these goals early on not only provides alignment for your sales, marketing, and product teams, but provides you with something to measure your success against.

2. Collect The Right Data the Right Way

A successful go-to-market (GTM) strategy is built on solid data. With this in mind, it’s important you work with experienced researchers or with a specialized market research firm like Drive Research

Data can be collected through in-depth interviews or surveys (primary research) or through data sources that already exist, such as industry reports or reviewing competitor websites (secondary research). This research will help you better understand your audience, what resonates with them, how your product or service will be received, and how to properly sell your offering.

Ultimately, the data collected through this research will feed into all other aspects of your GTM strategy so it’s important to be thoughtful about how you approach the research.

3. Identify Your Audience

This is one of the most critical steps of a GTM strategy and it should be heavily informed by the research. While an ICP can serve as a starting point, utilizing detailed buyer personas (based on your segmentation research) can help take your strategy to the next level by knowing the unique benefits and pain points associated with each type of buyer.

4. Competitor Research

Understanding your competitors through research is essential for a successful launch. Gaining a deep understanding of the current marketplace allows you to find a unique approach to selling your product or service.

  • Direct vs. Indirect Competitors: Identify both. A direct competitor sells a similar product, while an indirect one solves the same problem, but in a different way.
  • Competitive Intelligence: Competitive research should go beyond simply reviewing websites, and dive further into customer experiences with each company. By conducting research interviews directly with your competitor’s customers, you can learn about how these companies are perceived and how well they currently deliver. This helps you find openings to position your own product or service as exactly what they’re looking for.

Recommended Reading: Benefits of Conducting Competitor Market Research

5. Find What Makes You Different & Use It

Your unique selling proposition (USP) is what your audience will remember you for. It’s not just about the features of your offering, it’s about your competitive advantage. This could be new technology, a unique customer experience, or serving a specific niche. The research should confirm that this value proposition is unique and truly valued by your audience.

6. Write Messaging For Your Audience

This is where your marketing team will need to leverage the research insights. Good data-driven messaging focuses on the following:

  • Pain points: Lead with the top problems reported by customers in the research and position your offering as a solution.
  • Benefits: Explain the outcomes and value your product provides (not just the features). This should be based on the benefits that resonated with your target audience the most in the research.
  • Segment Specific: Adjust your messaging for different channels and different audiences. Lean into the unique benefits and pain points noted by each audience.

7. Track KPIs

As you prepare for launch, it’s important to recognize that your go-to-market strategy isn’t a one-and-done project. Ultimately, it’s important to track key performance indicators (KPIs) to measure success and identify potential future improvements.

These KPIs could include lead conversation rates, sales cycle length, customer acquisition cost, or customer lifetime value. The data should be regularly reviewed, and strategy (along with research initiatives) should be revisited based on these results.


Conclusion

Developing a robust B2B go-to-market research strategy is the most critical step for successfully launching a new product/service and sustaining growth.

Launching a new offering can be a risky endeavor, but developing a strategy allows your organization to make more calculated, data-driven decisions.

Making an investment in research helps you understand your market, your audience, and your competition, and will ultimately help you build a resilient, profitable business.


Contact Drive Research to Improve Your B2B GTM Strategy

Drive Research helps B2B teams validate their ideal buyer, pressure-test messaging, and build launch plans with proof instead of gut feel.

We run surveys, interviews, and message testing with your actual decision-makers, then translate the findings into clear positioning and go-to-market direction. Want to take guesswork out of your next launch?

Reach out for a quote.