Consumer Behavior

  • How to Succeed in Fast-Moving Consumer Goods (FMCG) Through Data and Analytics

    How to Succeed in Fast-Moving Consumer Goods (FMCG) Through Data and Analytics

    Trends of grocery shopping in the United States continue to evolve each year. As a fast-moving consumer goods (FMCG) company, it is important to stay up to date on shopper’s habits, preferences, perceptions, and more. An easy way to collect unique, market data as it relates to your industry and brand is conducting regular market research. Consumer goods market research will help you stay competitive and identify trends before they come to fruition. Recently, our consumer behavior research comp

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  • Future of Banking Technology: Is Your Bank or Credit Union Prepared?

    Future of Banking Technology: Is Your Bank or Credit Union Prepared?

    When assessing banks and credit unions, the first priority for many consumers is online and mobile banking capabilities. Especially with the rise of digital banking as a result of COVID-19, it is hard to determine whether these trends will continue after quarantine restrictions have been lifted. In order to fully prepare for the future of banking technology, it is important to speak directly with your customers and members as well as general consumers living in your designated market area (DMA)

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  • Recession-Proof Business: How to Succeed During and After an Economic Downturn

    Recession-Proof Business: How to Succeed During and After an Economic Downturn

    As the COVID-19 pandemic worsens, it’s likely that the world will face a slow recovery. Many businesses and consumers are already preparing for the next recession as key parts of the United States yield curve have started to reinvert. The COVID-19 crisis will serve as a reset moment for many consumers and companies; the need for fresh and new marketing, advertising, and insights is now even more vital than before. Now more than ever, it is important to make smart, fiscally sound business decis

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  • Point-of-Purchase (POP) Market Research for Grocery Stores

    Point-of-Purchase (POP) Market Research for Grocery Stores

    One of my favorite industries for market research is the grocery store. I’ve always enjoyed marketing and impulse buying, which comes with the consumer packaged goods (CPG) industry. The psychology of the shopper is never more exciting or complex than with consumers in the grocery store. The market research options for grocery stores are endless, from both a qualitative and quantitative perspective. You are probably well aware of the standard online survey and in-person focus groups. These are

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  • 4 Benefits of Using Facebook for Market Research During Coronavirus

    4 Benefits of Using Facebook for Market Research During Coronavirus

    Due to rising economic concerns caused by the COVID-19 pandemic, many businesses have pulled back or completely stopped their advertising spend. On the contrary, social media users have never been higher. Facebook recently shared its own data, noting that time across all apps (Facebook Messenger, Instagram, WhatsApp) had grown 70% since the crisis came to fruition. Right now, there is a major opportunity to leverage Facebook Ads for market research. With little competition, ads can be shown to

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  • How to Measure Shifts in Consumer Behavior Due to COVID-

    How to Measure Shifts in Consumer Behavior Due to COVID-19

    Undoubtfully, the COVID-19 outbreak has caused global economic concerns and it is nearly impossible to predict when consumer behaviors will return to normalcy. In fact, it seems, for the time being, our current state will be the “new norm.” When dramatic shifts happen in the market, it is important to seek feedback and data directly from your target market. It is better to hear straight from the source, rather than rely on national, global, or even industry data. Through consumer research, you

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  • How to Use Market Research to Become a Disruptive Brand

    How to Use Market Research to Become a Disruptive Brand

    We live in a world where cars drive themselves, we can ask Alexa to turn the lights on, and packages magically appear on our doorsteps in two days or less. As consumers, we have started to expect more from the products and services we use each day. We’ve been given a taste of evolving technology combined with innovation and personalization, so now we seek out disruption from the brands we consume. Disruption is a way brands can meet customer needs, possibly even fixing a disconnect we didn’t e

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  • practices-market-researech-psychology-11262018

    5 Best Practices for Market Research Borrowed from Psychology

    Principles of psychology are intertwined throughout market research. Many decisions are based on an individual’s anticipated thought process or behavior. Psychology fundamentals are used to interpret market research results. Psychology also influences the underlying processes of market research. I recently read the Quirk’s article, “Psychology’s reminder to MR: Part 2: 5 best practices” and it provided me with some great points on how important it is to keep market research in check with scient

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  • consumer-behavior-market-research-08292018

    Consumer Behavior and Understanding "Why Customers Buy?"

    The psychology of sales refers to a buyer’s behavior in the sales process. Market research enhances a company’s ability to understand and relate to their consumer’s needs (buyer behavior), ultimately creating more exposure to the ideal consumer resulting in more sales. Understanding customer behavior and reasons someone buys or does not buy a product or services can help improve marketing messaging for a company. Although collecting primary research can offer key data and context around buyer b

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